Terms of Trading

UK

  • Quick Delivery: We ship within 5 days from our well stocked warehouse in Hertfordshire UK.
  • 14 day NO RISK policy-if you are not completely satisfied with a design you order (through our website or catalog), you may return it  within 14 days from date of invoice for a full refund or exchange.
  • No Minimum Order
  • Carriage paid order £200 (UK Mainland)
  • Orders less than £200:  £7 carriage (Free on Web Orders >> UK Mainland)
  • Northern Ireland: £8.50
  • Outside UK: price charged by weight according to Royal Mail/Parcel Force.
  • Credit terms: 30 days from date of invoice.  Opening Credit up to £1200 with balance proforma.   CLICK FOR CREDT FORM.
  • Overdue Accounts: 1% monthly surcharge will be added to overdue accounts until payment is received in full. 
  • New accounts opened against three trade references and one banker's reference.  
  • All collection fees incurred by us regarding the recovery of debts will be passed to the customer.
  • Cheques Represented: A charge of £5 will be made for all cheques represented to the bank.
  • Damaged goods: No returns without our authorization.
  • Notice of non-delivery must be given within 10 days from invoice date.
  • No sale or return arrangements.
  • Prices subject to change without notice.
  • Retention of title on all goods, on all contracts, remains with the seller until all payment has been received in full. The seller shall be entitled to retake possession of goods if the purchaser has failed to pay for goods within the terms of the contract set out above or becomes insolvent.

VAT

Prices shown exclusive of VAT
UK customers charged VAT at UK rate. (20%) VAT Reg No. 234 9659 31
EU customers charged VAT at same rate unless you can provide VAT number.
Customers outside EU not charged VAT

Bank Details

National Westminster Bank
Bloomsbury Parr's Branch
P.O. Box 158
214 High Holborn
London WC1V 7BX
Account No. = 36054429
Sort Code = 60 30 06

Australasia, Middle East, Africa, South America & Non-EU Europe

  • No Minimum Order
  • 14 day NO RISK policy-if you are not completely satisfied with a design you order(through our website or catalog), you may return it within 14 days from date of invoice for an exchange or full refund.
  • Carriage : Based on weight and country.
  • All orders are prepaid proforma.
  • Damaged Goods : No returns without our authorization.
  • Notice of non-delivery must be given within 10 days from invoice date.
  • No sale or return arrangements.
  • Prices subject to change without notice.